Customer support
Customer Support & Convenience
Practical support, accessible service records and responsive help for Medisafe customers.
Support built around your equipment
Medisafe customers receive a premium service that includes technical support, loan machines and free inspection of repairs.
With Medisafe, your calibration service history is available at the touch of a button. Each calibrated item is clearly identified by its serial number or barcode and date of testing. This provides full traceability and instant access to your complete service history.
We offer an economical alternative to manufacturer repair charges. We hold an inventory of common repair components, helping to minimise downtime for critical medical equipment.
Automated calibration visit reminders help ensure that calibration visits are scheduled on time.
Our friendly team of engineers and customer-support staff has a proven track record of providing excellent service, competitive pricing, technical assistance and year-round support.
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